Contact Us
If you need help with your Promptgate Cloud account, have questions about your subscription, or are experiencing a technical issue, please reach out to our support team by email.
Send us an email at
support@appwared.com
What to Include
To help us resolve your issue as quickly as possible, please include the following in your message:
- Your User ID (found in Account Details within the app)
- A description of the issue or question
- The platform you are using (macOS or iOS)
- Any relevant screenshots, if applicable
Response Time
We aim to respond to all support requests within 24 hours during business days. For subscription and billing inquiries related to the App Store, you may also contact Apple Support directly.